If you need assistance using CoLoop, please refer to the resources below or contact our support team directly.

Documentation

Product documentation and user guides are available here.

Book a demo here.

The documentation includes:

• Getting started guides

• Project setup instructions

• Data upload guidance

• Analysis workflows

• Reporting and export instructions

Contact support

For technical support or general inquiries, please contact: support@coloop.ai

When contacting support, please include:
• Your account email address
• A description of the issue
• Any relevant screenshots or error messages

Our support team operates Monday through Friday and aims to respond within 1 business day.

More information is available here.